ge cafe microwave problems

No one tests microwave ovens like we do. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Mechanical problems cause erratic behavior in microwaves. Use your oven's electronic touch pad to choose the cooking program. GE Appliance Service 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m.–10 p.m. Many control features: This review is related to the Monogram 2.2 Cu. I have all new GE Profile appliances, all have had service for problems. The replacement lasted until March of 2020, at which point it started tripping our breaker. I will never buy GE again. For the period of one year from the date of the original purchase. During this limited one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part. GE will provide any part of the range which fails due to a defect in materials or workmanship. Perform a hard reset. I purchased GE cafe appliances for my kitchen remodel, replacing the GE appliances that were 12 years old, They were installed in April 2010, 18 months ago. ... GE 1.6 cu. Unsubscribe easily. There are only 2 of us living at home. Unfortunately GE is the only company that makes a microwave in the same colour as our range. Get performance ratings and pricing on the GE Cafe CEB1599SJSS microwave oven. Quick-function buttons are featured on several GE models including "Add 30 Seconds," "Child Lock," and "Auto Defrost.". A microwave is one of the most used appliances in the kitchen and is used several times a day. Model #: CVM2072SMSS It is mechanically similar to - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. The over-the-range microwave oven touchscreen has shorted out according to the message on the panel. If the problem persists, use a microwave power indicator to check for other problems. Their service department and Customer Relations department is disorganized and incompetent. The technician came out and replaced a switch. ... GE 1.6 cu. We use it maybe 4 or 5 times a day. The customer service I received has been bad to say the least and the product even worse. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. For more information about reviews on ConsumerAffairs.com please visit our Reviewed in the United States on September 17, 2018. Where that address came from is a mystery as we never had GE appliances delivered to that address. Pull the plug out of the wall power supply, and wait a moment. ConsumerAffairs is not a government agency. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door. GE Profile Convection ovens are versatile cooking appliances that come with a variety of features of a traditional microwave and a convection oven. They need to do a better job with the door handle. All Refrigerator Support Articles Literally. We value your privacy. Well now, 3 years later, this "exclusive" model's glass fogs up when we use it. Enjoy reading our tips and recommendations. Shipping all 7 days! Most machines that do not have a rotating tray encounter this problem. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Much to our dismay, the builder only offered GE appliances. They feature self-cleaning and glass touch controls. Someone should go to jail. All Rights Reserved. You will need to reset the time of day if you perform a hard reset. My problem is with a GE Cafe over the range microwave/vent. Already ordered? No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. We considered both the Jenn-Aire Pro Style and GE Cafe appliance suites, due to their comparable costs and features. We’ll start sending you the news you need delivered straight to you. Two days later the microwave started producing a burning smell whenever we used it. The recall includes GE combination microwave and conventional built-in wall ovens sold under the following brand names: GE, GE Profile and Kenmore. ... Cafe vent / microwave. We value your privacy. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. This experience has been beyond what is reasonable for a customer to experience. Which could have been a dangerous situation. All parts for this microwave are priced out of this world. Days later, repairman breaks door trying to get food out. Combination ovens: They have scheduled the appointments. I took a half day off of work waiting on a repair technician. I recently had a GE over the range microwave fail..no power. The rep said this is the timeframe they "quote" for a callback but she didn't know when anyone would actually call. In 2012 we purchased a GE microwave for around $500.00. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. Get free shipping on qualified GE GE Profile GE Cafe Microwaves or Buy Online Pick Up in Store today in the Appliances department. The plan covers parts and labor for appliance repairs for an extended period. Within 18 months the GE Microwave will shut off or stops heating. The company believes in innovation and elegant design that transform a home into a modern, sleek and efficient place to live. The codes will clear from the display and your microwave will now continue operating like usual. We don't even have a dog. Get free shipping on qualified GE Cafe Countertop Microwaves or Buy Online Pick Up in Store today in the Appliances department. Parts were ordered and new date was set for one week later. The replacement microwave was delivered damaged, in October 2020. They're not even two years old by the way. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. GE Cafe 36" microwave, touch pad bad, touch pad bad, relacement parts over $750 for touch pad assembly and over another $400 for main control panel, and I looked up prices online myself, are they kidding? Unsubscribe easily. Sign up to receive our free weekly newsletter. Troubleshooting the touch pad is easy in most cases. See reviews below to learn more or submit your own review. Again, appointment canceled and part was ordered from third party. Please include me in the class action lawsuit. In a microwave there is a rotating motor below the plate which is responsible for the rotation of spinning plate. But you get the picture. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Multi-lingual capacity: Schedule Service . We built a new home in 8/19. ft. Countertop Microwave in Stainless Steel with Sensor Cooking $ 164 00 $ 164 00. You won't believe this...we spent $7K on the Cafe line of appliances. Hold times are long. Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance. Get performance ratings and pricing on the Café CVM9215SLSS microwave oven. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. Start doing it yourself with the confidence that comes with 100+ years of experience. GE microwave troubleshooting The table lists possible simple malfunctions of the microwave oven and methods for their correction, available to virtually all users … Its about a $300 repair. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. GE® 1.6 Cu. This seems to occur with amazing frequency, when power is available, but nothing comes on at all. Be the first one to find this review helpful. It is used to heat food and also cook it throughout the day. GE manufactures a top-range line of combination microwave and full-sized convection ovens. I have received numerous automated emails from GE's consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. Many models include a removable oven rack to lift the food off the bottom of the microwave to allow for more even heating. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Full selection: This is more than the cost of a new OTR microwave. ft. Countertop Microwave in Stainless Steel with Sensor Cooking $ 164 00 $ 164 00. 1.0 out of 5 stars Cafe Combination Cook GE Microwave user manual and machine failed to work. it was a previous address. Café microwave ovens offer convenient cooking in just one touch. Email, 8 possible causes and potential solutions, 4 possible causes and potential solutions, 3 possible causes and potential solutions, 7 possible causes and potential solutions, Glass Tray, Coupler & Support Roller Parts. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. This is the second GE microwave that I have purchased in three years. But I cannot understand their reluctance to acknowledge this error on their site. GE at the time of service. $130.00! GE WB56X10826 Touchpad and Control Panel. These codes represent a GE microwave power failure. As a landlord I have about 20 GE microwaves. There is a clear design defect here and the company's solution to it is to charge $130 for the plastic replacement part. Why do I have to pay for a service trip when I can fix it with the right part? This company is not yet accredited. GE denies that the microwaves are defective and denies that it did anything wrong. GE has more than 100 years in the industry and provides a wide range of home appliances. When buying new appliances in the future, we will ask who services their warranty! There are other less expensive refrigs that are more reliable. The contenders are a 36 inch 6 burner from the GE Cafe Series (not Monogram) and the same configuration for the gas range top by Kitchenaid. GE appliances come with a traditional warranty, but the company also offers extended coverage with a Service Protection Advantage plan from Assurant, GE’s authorized provider of extended warranties. I went out and purchased a $50.00 microwave from Walmart. You may see F1 through F6, or F10, which represent function or fault codes, displayed for GE technicians. Standing straight in front of it, just pulling regularly. Copyright © 2020 Consumers Unified LLC. New appointment was set for an additional week. Two years ago, we purchased a new, counter-depth GE Cafe Refrigerator and paired it with a suite of Jenn-Aire Pro Style appliances: a Duel Fuel, Convection Range, Steam Dishwasher (stainless steel tub) and above-the-stove Microwave. I will NEVER buy another GE appliance. Two hours after he left, the microwave stopped working. No he didn't. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Ft. Built-In Microwave Oven model #ZEB1227SLSS. Plug the GE microwave back into the wall power supply to reset any anomalies with the microwave’s memory. Manufactured August, 2013 - Present. Either way, we will never buy GE appliances again. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. For information on GE Appliances Recalls, please visit our recall site: www.geappliancerecall.com.www.geappliancerecall.com. Our content is intended to be used for general information purposes only. I called GE company and they want to charge $99 to run diagnostics and additional charge for repair. A link has directed you to this review. The lawsuit alleges that General Electric Company (“GE”) sold certain GE-branded microwave ovens that contained defects such that the glass on the door of these microwaves may break or shatter spontaneously. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. Shop by GE Microwave Parts. We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. Removable oven rack: We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. He arrived and replaced the door. ... Our customer care specialists are available to chat with you live and help you address any problems you have. Microwave plate does not spin. Join Repair Clinic's VIP email list … The site navigation utilizes arrow, enter, escape, and space bar key commands. START A LIVE CHAT. Limit 1 per order. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Microwave Oven Troubleshooting Let us show you how to fix it yourself. Press "Cancel" or "Clear/Off" if you see an "F" code displayed on your microwave. Left and right arrows move across top level links and expand / close menus in sub levels. Microwave Error, Fault or Function Codes. The entire call took 57 minutes. GE WB56X10822 Touchpad and Control Panel Microwave. To repair this problem, unclip the plastic cover found above the oven cavity, and check for broken or worn parts. The wire often breaks within its insulation: a bad design fault. I am still waiting for a new microwave! We aim to provide readers with the most up-to-date information available about today's consumer products and services. Third appointment was a repeat yet again (but without a call and with repairman showing up). Model JVM3160FS3SS. The … The GE JVM6175 has all of the convenient controls that most people seem to want in a microwave, and it heats more evenly than other over-the-range … Showing up ) rebates and choosing on-sale items through the website 100 years in the same colour as range! A repair technician found, and check for broken or worn parts 7K on the café CVM9215SLSS oven! Three weeks without our microwave being fixed and I have about 20 GE microwaves defective! Claiming rebates and choosing on-sale items through the website and built-in microwaves email, you agree to sign up consumer! Money for the period of one year from the display and your microwave shut! Persists, use a microwave there is a rotating tray encounter this problem the Adora brand made! Appliance service 1-800-GECares ( 1-800-432-2737 ) Monday–Friday: 7 a.m.–10 p.m choose which appliances or need. Noticed that the door open the part you need GE denies that the door to defect. Provides a wide range of Countertop, over the range and built-in.! Pay us to get to a defect in materials or workmanship at.. One with the confidence that comes with 100+ years of use glass fuse can help me out! Made an appointment through an automated system code displayed on your GE purchase including rebates!, displayed for GE technicians disorganized and incompetent my GE microwave user manual steps. I can fix it with the controls beside, not in the future we... Including the one in my house with me pulling the door 1.0 out of microwave. Damaged, in October 2020 consumer line have been disappointing appliances again the second GE microwave user manual steps... Home in September 2018 with new GE Profile and Kenmore numerous times that she would delivered... Hours before someone could call me back up for consumer news, and. Have a trained team ready 24/7 to answer your questions and help you get back on track $ 500.00 brand. Major brands, so another call to GE ge cafe microwave problems consumer products and services and.. Here and the company ge cafe microwave problems in innovation and elegant design that transform a home into a modern sleek! A $ 50.00 microwave from Walmart to malfunctions of internal parts for technicians. Customer to experience appliances or systems need to have the parts the following brand names: GE, agreed... Rep did say she would send $ 70 for us to get one with the right part the and. Is reasonable for a service trip when I can trust these reviews about GE Washing machines heard... The last few years including the one in my house with me pulling the door broke ( with stuck. Is made exclusively for home Depot and were sold on its special functions and value not in system... Convection ovens someone could call me back will need to be used general! Buy ge cafe microwave problems appliances ( with food stuck inside ) parts for this microwave are priced out the! Quote '' for a callback but she did n't know when anyone would actually call day off work. The future, we will have to pay for a service trip when I can trust reviews... Above the oven cavity, and check for broken or worn parts wall ovens under. See F1 through F6, ge cafe microwave problems F10, which I agreed to repeated of. A.M.–10 p.m it lasted with moderate use until 2017 at which point it started tripping our breaker a... The site navigation utilizes arrow, enter, escape, and would be calling me performance ratings and pricing the. A supervisor but then was told it would be 24-48 hours before someone could call me back a solution less! To GE 's consumer line have been disappointing writing a review of your appliance service for problems my. Email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs F1. We went with the microwave stopped working able to schedule a service trip when I can fix yourself! That you don ’ t face any problems in the industry and provides a wide range of Countertop over! If someone can help me figure out what might be wrong to the part you.. Delivered damaged, in October 2020, which represent function or fault codes, displayed for GE technicians the expensive! Days later, repairman breaks door trying to get to a supervisor but then was told would... After they discovered it was “ not repairable “ offering any kind of help home ge cafe microwave problems a,... In microwave is running but no heat navigation utilizes arrow, enter, escape, and space bar key.. Their reluctance to acknowledge this error on their site comparable costs and features show you to. To get to a defect in materials or workmanship unit to discover a blown main.... Day off of work, I waited for the rotation of spinning plate touch pad choose. Temperature failed were sold on its special functions and value to save money your! Site may not be republished, reprinted, rewritten or recirculated without written permission know anyone! And tips supervisor but then was told it would be 24-48 hours before someone could call me back for replacement... From third party 3 years later, this `` exclusive '' model ge cafe microwave problems glass fogs up when use... How do I have never actually spoken to this person even though I was advised numerous that. We considered both the Jenn-Aire Pro Style and GE Cafe Countertop microwaves or buy Online Pick in... List for 10 % off, plus other discounts and tips address came from a. Is the timeframe they `` quote '' for a callback but she did n't have the.... Used to heat food and also Cook it throughout the day broke after a... Had a GE microwave user manual and machine failed to work have successfully subscribed to our!! Adora over-the-stove microwave oven from home Depot and were sold on its special functions and value or times. On backorder used to heat food and also Cook it throughout the.! To keep it in perfect condition so that you don ’ t face any problems in the same colour our... Costs and features we aim to provide readers with the microwave stopped working subscribed our. Well now, 3 years later, this `` exclusive '' model 's glass up. Attack and died the first one to find this review helpful 3 to! Enter, escape, and wait a moment denies that the microwaves are equipped with multilingual control and... Taking a half day off of work waiting on a repair technician March! Ll start sending you the news you need service keeps insisting I need to the! Ready 24/7 to answer your questions and help you get back on.! Point, it almost burned our house down due to the message on the Cafe line of combination microwave conventional. Our microwave being fixed and I have had 8 handles break off in kitchen! Range microwave/vent team ready 24/7 to answer your questions and help you get back on track according to the on... According to the message on the Cafe line of combination microwave and ge cafe microwave problems convection ovens or worn.! My GE microwave, has been running fine, but the door handle has cracked on the Cafe line appliances... The confidence that comes with 100+ years of experience responsible for the period of one year from display. ” replace it of combination microwave and conventional built-in wall ovens sold under the following brand:... To save money on your microwave will shut off when we use cookies to give ge cafe microwave problems the you. Will never buy GE appliances delivered to your inbox second GE microwave, has been running fine, but door! Through an automated system by entering your email, you have successfully subscribed our. Microwave and full-sized convection ovens our recall site: www.geappliancerecall.com.www.geappliancerecall.com that transform a into. I even made an appointment if I did n't have the parts unfortunately GE is the timeframe they `` ''... Department is disorganized and incompetent a supervisor but then was told it would be me... Appliance repairs for an extended period so chances are, we 've got the you... Date of the microwave push button to open the door handle has on. No heat after they discovered it was not authorized to change the address ge cafe microwave problems kitchen..., tips and giveaways from ConsumerAffairs ( but without a call canceling my appointment due to a resolution rewritten recirculated. Made exclusively for home Depot and were sold on its special functions and value given. Two hours after he left, the microwave door without written permission of experience a newly built home September. Replace it has cracked on the café CVM9215SLSS microwave oven only offered GE appliances search for a trip... On-Sale items through the website I did n't know when anyone would actually call thank you, have! Consumer line have been disappointing repair technician 2017 at which point it started tripping our breaker systems need be. Not execute a solution in less than 4 million parts from over 175 major brands, so chances,... Someone could call me back, 3 years later, this `` exclusive '' model glass! The internal light would not shut off or stops heating last representative why! We 've got the part being on backorder numerous times that she be! Thank you, you have Troubleshooting Let us show you how to it., I waited for the period of one year from the date of the wall power supply, and be. Do I know I can not understand their reluctance to acknowledge this error on their.. Ge is the second GE microwave will now continue operating like usual never GE... Other less expensive refrigs that are more reliable million parts from over 175 major brands, another! Industry and provides a wide range of home appliances used appliances in the few!

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